OUR COMMITMENT TO YOU
At ONINDER, your privacy is our priority. Your privacy is at the heart of designing and building the services and products you know and love, so you can fully trust them and focus on creating meaningful connections.
We appreciate your trust in us when you provide us with your information, we do not take it lightly.
Our commitment to privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to ensure that our decisions are made with the utmost respect for your privacy.
Our commitment to transparency. Since we use many of the same online services as you, we know that not having enough information and overly complicated language are common privacy policy issues. We take the opposite approach: we are doing our best to write our Privacy Policy and related documents in plain language. We really want you to read our policies and understand our privacy practices! Our commitment to safety. We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in the steps we take to improve the security of your information.
PRIVACY POLICY
Welcome to the ONINDER Privacy Policy. Thanks for taking the time to read it.
We appreciate that you entrust us with your information and we want to always maintain that trust. To do this, we first want to make sure you understand the information we collect, why we collect it, how it is used, and what choices you have regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies from 01/12/2022
1. WHO WE ARE
The company responsible for your information (“Data Controller”) under this Privacy Policy is:
Business name; International Dreamlove S.A
Registered office: Parque Logístico de Carmona. Calle Abastos 13 – 41410, Carmona city in the province of Seville.
Mail: info@oninder.com
VAT; ESA90068404
Mercantile Registry of Seville: Registered in the business register Volume 5691, Folio 71, Entry 1 Page SE-9709
2. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to websites, applications, events and other services that we operate under the ONINDER brand. For simplicity, we refer to all of them as our "services" in this Privacy Policy. To make everything clearer, we have added links to this Privacy Policy in all the services in which it is applicable.
Some services may require their own unique privacy policy. If a service has its own privacy policy, then that, and not this Privacy Policy, will apply.
3. INFORMATION WE COLLECT
It goes without saying that we can't help you develop meaningful connections without first getting some information about you, like basic profile information and the types of people you'd like to meet. We also collect information about your use of our services, such as access logs, as well as information from third parties, such as when you access our services through your social media account or when you upload information from your social media account to complete your profile. . If you want more information, we explain it in more detail below.
Information you provide to us
You choose to give us certain information when you use our services. This includes:
When you create an account, you provide us with at least your login credentials or phone number, as well as some basic information necessary for the service to work, such as your gender and date of birth.
When you complete your profile, you can share with us additional information, such as information about your personality, lifestyle, interests and other details about yourself, as well as content in the form of photos and videos. To add certain content, such as images or videos, you can allow us to access your camera or photo album.
In the event that there is a subscription to a payment service or you make a purchase directly with our platforms (rather than through a platform such as iOS or Android), you provide us or our payment service provider with certain information such as your debit or credit card number or other financial information.
When you participate in surveys, focus groups, or market research, you give us your ideas about our products and services, your responses to our questions, and testimonials.
When you choose to participate in our promotions, events or contests, we collect the information you use to register or participate.
If you contact our customer support team, we will collect the information you provide during the interaction.
If you share information about other people with us (for example, if you use a friend's contact details for a certain function), we process this information on your behalf to complete your request.
Of course, we also process your chats with other users, as well as the content you post, as necessary for the operation of the services.
Information we receive from others
In addition to information you may provide us directly, we receive information about you from third parties, including:
users
Users may provide information about you as they use our services, for example, when they interact with you or if they submit a report involving you.
Social networks
You can decide to share information with us through your social network account, for example, if you decide to upload to our services information (for example, photos) from one of your social network accounts (for example, Facebook, Instagram…).
Affiliates
ONINDER is part of the International Dreamlove S.L. family of companies. User safety is a priority for International Dreamlove. If you have been banned from accessing another International Dreamlove service, we may share your information with each other so we can take action, such as closing your account or preventing you from creating an account on our services.
Information generated when you use our services
When you use our services, technical data is generated about the functions you have used, how you have used it and the devices with which you access our services. Below you can find more details:
Usage Information
Your use of our services generates data about your activity in them, for example, how you use them (when you log in, the functions you have been using, the actions taken, the information shown to you, the address of referring web pages and the ads you interacted with…) and your interactions with other users (the users you connect and interact with, when you exchange information with them, the number of messages you send and receive…).
Device Information
We collect information from and about the devices you use to access our services, including hardware and software information, such as IP address, device identifier and type, app settings and features, app crashes, advertising identifiers (which are randomly generated numbers that you can reset by accessing your device settings), identifiers associated with cookies or other technologies that can uniquely identify a device or browser.
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We use and may allow others to use cookies and similar technologies (eg, web beacons, pixels, SDKs) to recognize you and/or your device(s). You can read our Cookies Policy to learn more about why we use them and how you can better control their use.
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) have a "Do Not Track" ("DNT") feature that tells a website that a user does not want their online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser may prevent that website from collecting certain information about the browser user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many companies, including ONINDER, do not currently respond to DNT signals.
5. HOW WE USE INFORMATION
The main reason we use your information is to provide and improve our services. In addition, we use your information to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, along with practical examples.
A- To manage your account and provide you with our services
Create and manage your account
Provide you with customer service and respond to your requests
Complete your transactions
Communicate with you about our services
B- To help you connect with otear users
Recommend you to other users to meet
Show user profiles to each other
C- To carry out advertising and marketing campaigns
Manage sweepstakes, contests, discounts or other offers
Carry out and measure the effectiveness of advertising campaigns in our services and marketing campaigns promoting ONINDER inside and outside our services.
Inform you about products or services that we believe may be of interest to you.
E- To improve our services and develop new ones
Manage focus groups, market studies and surveys
Review interactions with customer support teams to improve our quality of service
Understand how users typically use the Services in order to improve the Services (for example, we may decide to change the look or even substantially change a certain feature based on how users react to it).
Develop new features and services (for example, we may decide to create a new interest-based feature to respond to requests received from users).
F- Prevent, detect and combat fraud and other illegal or unauthorized activities
Find and address ongoing or suspected violations of our Terms of Use, particularly through review of reports and interactions between members.
Better understand and design countermeasures against violations of our Terms of Use
Retain data related to violations of our Terms of Use to prevent recurrences
Enforce or exercise our rights, such as our Terms of Use.
Communicate to users what we have done as a result of their reports
G- To ensure compliance with the law
Comply with legal requirements
Assist law enforcement
To treat your information in the manner described in this Privacy Policy, we rely on the following legal grounds:
Provide our services to you: The reason we process your information for purposes A and B above is to fulfill the contract you have with us. For example, as you use our service to create meaningful connections, we use your information to maintain your account and profile, make it visible to other users and recommend you to other users, and generally provide our free and paid features.
Legitimate interests: We process your information for purposes C, D and E above, based on our legitimate interest. For example, we analyze user behavior on our services to continually improve our offers, we suggest offers we think you might be interested in and promote our own services, we process information to help keep our users safe, and we process data where necessary to enforce our rights, assist law enforcement, and allow us to defend ourselves in the event of legal action.
Comply with applicable laws and regulations: We process your information for purpose F above when it is necessary for us to comply with applicable laws and regulations and to demonstrate our compliance with applicable laws and regulations. For example, we retain traffic data and transaction data in accordance with our accounting, tax and other legal data retention obligations and in order to respond to valid legally enforceable access requests. We also retain data that demonstrates the consents users give us and the decisions they may have made to opt out of a particular feature or treatment.
Consent: If you choose to provide us with information that may be considered "special" or "sensitive" in certain jurisdictions, for example your sexual orientation, you are consenting to our processing of that information in accordance with this Privacy Policy. Sometimes we may ask for your consent to collect specific information, such as your precise geolocation, or use your information for certain specific reasons. In some cases, you can withdraw your consent by adapting your settings (for example, regarding the collection of precise geolocation) or by removing your content (for example, when you entered information in the profile that may be considered "special" or "confidential"). »). In any case, you can withdraw your consent at any time by contacting us at the address listed at the end of this Privacy Policy.
6. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main exchange of user information is, of course, with other users. We also share information about some users with service providers and partners who help us deliver the services, with other International Dreamlove companies for the reasons specified below, and in some cases with legal authorities. Read on to learn more about how your information is shared with others.
With other users
You share information with other users when you voluntarily disclose information on the Service (including your public profile). Be careful with your information and make sure you don't mind the content you share being visible.
If someone submits a report in which you are implicated (for example, alleging that you have violated our Terms of Use) we may let them know what action we have taken, if any, as a result of their report. With our service providers and partners
We use third parties to help us operate and improve our services. These third parties help us with various tasks, including data hosting and maintenance, analytics, customer support, marketing, advertising, payment processing, and security operations. We also share information with distribution partners who help us advertise our services. For example, we may share limited information about you, in encrypted and non-human-readable form, with advertising partners.
We follow a strict vetting process before engaging with any service provider or working with any partner. Our service providers and partners must agree to strict confidentiality obligations. With our affiliates
ONINDER is part of the International Dreamlove family of companies.
We share your information with affiliates for limited legitimate purposes as set out below:
To make all platforms more secure and to be able to deal with (eg kick) detected malicious users.
To assist us in data processing operations, as service providers, on our instructions and on our behalf. Your support may include technical processing operations, such as data hosting and maintenance, customer support, marketing and targeted advertising, analytics, finance and accounting support, improving our service, protecting our data and systems, and fighting spam, abuse, fraud, infringement and other irregularities.
In order to improve your chances of making meaningful connections with other people, we may make you visible on other International Dreamlove services or allow you to benefit from cross-platform functionalities. Of course, we will comply with applicable law and, where appropriate, we will inform you of any such opportunity and allow you to accept or reject it. Examples of such opportunities may include creating a new service within International Dreamlove, targeting a specific demographic that we think you might be interested in based on your profile.
For other legitimate business purposes, including corporate auditing, analysis, and consolidated reporting, to the extent and when permitted by applicable law.
For corporate transactions
We may transfer your information if we are involved, in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control. With law enforcement / when required by law
We may disclose your information if justifiable and necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government/police investigation, or other legal requirements; (ii) to assist in the prevention or detection of crime (in each case, in compliance with applicable law); or (iii) to protect the safety of any person.
To assert legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our rights and the legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activities, suspected fraud, or other wrongdoing.
With your consent or at your request
We may request your consent to share your information with third parties. In either case, we will make it clear why we want to share the information.
We may use and share non-personal information (that is, information that by itself cannot be used to identify you, such as device information, general demographic data, general behavioral data, geolocation in de-identified form), as well as personal information, in a manner encrypted and not readable by humans, in any of the above circumstances. We may also share this information with other International Dreamlove companies and third parties (especially advertisers) to develop and deliver targeted advertising on our services and on third party websites or applications, and to analyze and report on the advertising you see. We may combine this information with additional non-personal information or personal information in encrypted, non-human-readable form that we have collected from other sources. You can find more information about our use of cookies and similar technologies in our Cookie Policy.
7. CROSS-BORDER DATA TRANSFERS
The sharing of information set forth in Section 6 involves cross-border data transfers to the United States of America and other jurisdictions that may have different data processing laws. When we transfer personal information outside of the EEA, the UK, Switzerland or other countries whose data protection laws have been deemed adequate by the European Commission or other relevant government body, we use standard contractual clauses (standard contractual clauses are commitments between companies that transfer personal data, which compromises them in the protection of the privacy and security of your data) or another appropriate transfer mechanism. We will be continuously reviewing the transfers to our suppliers and the legal basis that supports the recent ruling of the Court of Justice of the European Union on the transfers of personal data to the United States.
8. YOUR RIGHTS
We want you to be in control of your information, so we want to remind you of the following options and tools available to you:
Access / Update tools in the service. The account tools and settings can help you access, rectify, or delete the information you provided to us that is associated with your account directly within the service. If you have any questions about these tools and settings, you can contact our customer service team or send an email to info@oninder.com Device permissions. Mobile platforms may have permission systems for specific types of device data and notifications, such as phone contacts, images, location services, push notifications, and advertising identifiers. You can change the settings on your device to consent or oppose the collection or processing of the corresponding information or the display of the corresponding notifications. Of course, if you do, certain services may lose functionality.
Uninstall.
You can stop all collection of information from an app by uninstalling it, using your device's standard uninstall process. Remember that uninstalling an application does NOT close your account. To close your account, please use the corresponding functionality in the service
Account closure. You can close your account using the corresponding functionality directly in the service.
We also want you to know your privacy rights. Here are some key points to remember:
Review your information. Applicable privacy laws may give you the right to review the personal information we hold about you (depending on the jurisdiction, this may be called a right of access, right of portability, right to know, or some other variation of those terms). You can exercise this right by submitting such a request here.
Update your information. If you believe that the information we have about you is inaccurate or you consider that we no longer have the right to use it and you wish to request rectification, deletion, opposition or restriction of its treatment, contact us by sending an email to info@oninder.com
To protect you and all of our users, we may ask you to provide proof of identity before we can respond to the above requests.
Please note that we may deny requests, including when we cannot authenticate you, if the request is illegal or invalid, or if it may infringe another person's trade secrets or intellectual property, privacy, or other rights. If you wish to receive information relating to another user, such as a copy of any messages you have received from them through our service, the other user will need to contact us to give us their written consent before the information is released. . We may also ask you to provide proof of identity before we can respond to the request.
In addition, we may not be able to accommodate certain requests to object to or restrict the processing of personal information, especially where such requests would not allow us to provide our service to you. For example, we cannot provide our service if we do not have your date of birth and therefore cannot ensure that you are at least 18 years of age.
In certain countries, including those in the European Economic Area and the United Kingdom, you have the right to lodge a complaint with the relevant data protection authority if you have concerns about how we treat your personal information. You can find information about your data protection regulator in the European Economic Area at the following url https://edpb.europa.eu/about-edpb/about-edpb/members_en and in the United Kingdom https://ico.org .uk . The data protection authority with which you can file a complaint can be the one of your habitual residence, the one of the place where you work or where an alleged infringement has occurred.
9. HOW LONG WE KEEP YOUR INFORMATION
We retain your personal information only for as long as we need it for legitimate business purposes (as set out in Section 5) and as permitted by applicable law. If you decide to stop using our services, you can close your account and your profile will no longer be visible to other users. Please note that we will automatically close your account if you remain inactive for a period of two years. Once your account is closed, we will delete your personal information, as detailed below:
To protect the security of our users, we implement a security retention window of three months after account closure. During this period, we retain your information in case it is necessary to investigate illegal or harmful conduct. The retention of information during this security retention window is based on our legitimate interest, as well as that of potential external victims.
After the security retention period, we delete your data and only keep limited information for specific purposes, as detailed below:
We keep limited data to comply with legal data retention obligations: specifically, we keep transaction data for 10 years to comply with tax and accounting legal requirements. We may also need to keep "traffic data" or logs for up to one year to comply with legal data retention obligations. We also keep records of the consents that users give us for five years to demonstrate our compliance with applicable law.
We keep limited information based on our legitimate interest: we keep customer support records and supporting data, as well as imprecise download/purchase location for five years to support our customer support decisions, enforcé our rights and allow us to defend ourselves in the event of a claim, profile data for one year in anticipation of possible litigation, for the establishment, exercise or defense of legal claims, and the data necessary to prevent users who have been expelled or persons that we discover that they are under 18 years of age can open a new account, guaranteeing the safety and vital interests of our users.
Finally, we retain information based on our legitimate interest where there is an outstanding or potential problem, claim or dispute that requires us to retain the information (in particular, if we receive a valid legal subpoena or request to retain the data (in in which case we would need to retain the data to comply with our legal obligations) or if the data is needed as part of a legal proceeding).
10. PROTECTION OF CHILDREN'S PRIVACY
Our services are restricted to people over 18 years of age. We do not allow access to our platform to persons under 18 years of age. If you suspect that a user is under the age of 18, please use the notification mechanism available on the service.
11. APPLICANTS, CONTRACTORS AND REPRESENTATIVES OF SUPPLIERS
We also process the personal information of our job candidates, contractors and vendor representatives as part of our recruiting and talent management operations and our management of the services contractors and vendors provide to us. If you are an ONINDER job candidate, contractor or supplier representative, certain relevant terms of this Privacy Policy apply to our treatment of your personal information, including the sections of this Privacy Policy that address the entity responsible of the processing of your personal information, transfers of personal information, rights you may have under applicable law, how to contact us.
If you are applying for a job, the personal information we process about you may vary depending on the job you are looking for, but generally includes data you provide to us as part of your job application, as well as professional qualifications, experience and reference information that recruiters or other third parties share with us. We use this information to support the recruitment process, which may lead to an employment contract. For contractors and vendor representatives, we may process identification information and job-related information as necessary to manage our relationship with you and your employer, which is necessary for the performance of the service agreement, and to establish, exercise or defend possible legal claims. We may share personal information with service providers who help us with recruiting and technical data processing operations, as well as with Match Group companies (for example, if you have a business relationship with employees of an affiliate). We retain your personal information only as long as it is necessary for those purposes.
12. CHANGES IN THE PRIVACY POLICY
Because we are always looking for new and innovative ways to help you make meaningful connections and strive to make sure that our explanations of our data practices are kept up to date, this policy may change over time. We will let you know before any major changes take effect so that you have time to review the changes.
13. HOW TO CONTACT US
If you have questions about this Privacy Policy, you can find different options below:
Email: info@oninder.com
Sending information directly to the following address: Parque Logístico de Carmona. Calle Abastos 13 – 41410, Carmona city in the province of Seville.